Our mission is to make a difference helping people to stay in their own home for as long as they can, to be independent as possible and be an active part of the community. We do this by providing home care professionals of the highest standard. We have over 20 years experience and a team of care coordinators who understand that reliability and excellence in care is critically important. We work hard to ensure we provide you with carers who will be a great fit for you and tailor a program to specifically meet your needs.
Our staff are trained and experienced in a wide range of personal care activities, and are able to provide ongoing support with daily tasks like showering, selection of clothes, dressing and grooming as required. We can also help with toileting, personal hygiene and incontinence management, and with general mobility and transfers.Request Staff
Our team are experienced and can provide a wide range of services tailored to the client including meal preparation, prepare grocery lists, pick up prescriptions, organize and clean closets, assist with pet care, care for house plants, gardening, dusting, vacuuming and sweeping, arrange appointments, check food expirations and more.Request Staff
Our team provide respite care, transport and escort for shopping, errands and appointments, companionship and conversation, play games and cards, visit neighbours and friends, assistance to access social and recreational events in the community, escort to religious servicesRequest Staff
We provide Registered and Enrolled nurses who all have significant experience providing nursing care in the home. Our care coordinators will work with you to establish your care program and the appropriate nursing services to support you. Our nursing services include comprehensive nursing assessment, medication management, wound management, palliative care, stoma care.Request Staff
“My mother has used the Ontime support workers over several years, and found them reliable, kind and considerate in their attitude and helpfulness. They were competent in household tasks and attending appointments, as well as being good company.”
“Ontime have been providing support workers for my Dad over the past 3 years and I have found them to be professional, caring individuals who communicate well and go above and beyond to make sure my Dad has the care supports he needs. They have dealt with any concerns quickly and are always keen to receive feedback to improve their services. A special shout out and thank you to Julie Long for helping up through a difficult time when Dad was really unwell last year. She not only helped to get him the extra care he needed at the time but was also compassionate and supportive to myself during every phone call - and there were quite a few! Thanks to all the staff. The work you do is very appreciated!”